HVTropicals

Shop guidelines


Last updated Jul 15, 2026

Standard Shipping is UPS 2 Day / FedEx 2 Day Shipping: Every Monday & Tuesday Cold Temps ❄️: Orders will be held if temps are below 32. If unable to receive packages via UPS please message us so that we can arrange for it be FedEx 2 day/Next Day All plants should arrive happy upon arrival. If not then send us a message and we can arrange for a credit or replacement. We are not responsible for any carrier delays. When you select next day shipping it means next day UPS/Fedex. Your order once received by the carrier will arrive next day, but on our end orders are open until packaged mondays and tuesdays to then be shipped based on the option you chose. Please reach out to me if you have any issues with your order. I will get back with you as quick as possible and I will be happy to resolve any issue :)


While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.