Last updated Aug 3, 2026

📦 Shipping UPS 3 Day. Please upgrade shipping if you want 2 Day Air. We will automatically select the fastest shipping possible based on what you paid and refund any significant overages. Overnight is also available! PLEASE NOTE: If you live in an area where UPS either doesn't deliver, or charges extra to deliver to you, you are responsible for purchasing the extra shipping if you want UPS. Otherwise, USPS Priority will be utilized! We are NOT responsible for anything that arrives poorly if 2 Day is not utilized!! Especially in severe heat or cold! A new shipping week will begin every Tuesday. Holds are available in the shop! 🚫 We are not responsible for lost, delayed, stolen or return to sender boxes (please be sure your address is correct). No cancelations or returns are accepted. 🙏🏼 If there is an issue, reach out within the first 24 hours of recieving the package with proof of unboxing (its always a good idea to film it). Please be kind and we can figure out a solution together!! 🎥 Follow me on YouTube for more plant care tips, chores, unboxings, plant shopping and lots of WEIRD!! LOVE YOU PLANT FAM!! 🌿🖤

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.