HaikuClay

Shop guidelines


Last updated Aug 29, 2026

Welcome! I’m so grateful to have your support! I generally do one LIVE and one PURGE consecutively every month and ship within 3 days. I want you to be happy with your purchase. If you are unsatisfied, please reach out and I will facilitate a return. Please understand that you will be responsible for return shipping. Please reach out with any questions. Cheers, Joanna


While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.