Last updated Aug 25, 2026

Orders may be held at our discretion due to weather. Open orders will be combined. USPS Priority and UPS Ground are default. Arrive alive guaranteed with Upgraded Shipping. If you want to use a specific shipping method, please reach out to us after purchase for an estimate. Thank you and happy planting! Arrive Alive Guarantee Policy: Any plants dead (deemed completely unsalvageable) on arrival must be reported the SAME DAY they are marked as delivered. Any DOAs will be replaced and resent at the cost of shipping to the buyer. If no replacements are available, credit for a future order will be issued. NO RETURNS OR EXHANGES 15% Restocking fee on cancellations. Growing Conditions: Propagations and seedlings are grown in full humidity (100%) in temps of the mid to upper 70s and low 80s. Larger established plants are grown in 85% humidity with temps in the 70s.

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.