Last updated Aug 4, 2026

🌿 Shipping Policy 🌿 Thank you for supporting my small business! Please review my shipping policy before purchasing. 📦 **Shipping Schedule** • Orders ship Monday–Wednesday to help avoid weekend delays. • Orders are typically shipped within 7–10 business days unless otherwise announced during a live sale. • Tracking information will be provided once your order ships. 🌱 **Packaging** • Plants are packaged with care using protective materials to help ensure they arrive safely. • Depending on the plant and weather conditions, plants may be shipped in their nursery pot or bare root. • Heat packs, cold packs, and insulation are available for purchase if decided necessary by purchaser due to weather risk. 🍃 **Live Plant Disclaimer** Live plants may experience normal shipping stress. Minor cosmetic imperfections such as: • Yellowing leaves • Leaf loss • Bent stems • Soil shifting are considered normal and are not grounds for a refund. 🌡️ **Weather** Please check your local weather before purchasing. If temperatures are unsafe for shipping, I may contact you to discuss delaying shipment. Buyers are responsible for ensuring someone is available to receive the package and protect it from extreme temperatures. 📬 **Carrier Delays** Once a package has been accepted by the shipping carrier, I am not responsible for shipping delays, lost packages, or packages marked as delivered. Please contact the carrier directly for delivery issues. 🚫 **Returns & Cancellations** Due to the nature of live plants, all sales are final. Orders cannot be canceled once they have shipped. 🪴 **Plant Information** Please review all listing photos carefully. Natural variations in color, variegation, leaf shape, and size are expected. Each plant is unique. Thank you for supporting my small business! I truly appreciate every order and look forward to sending beautiful plants your way. We hope you love them as much as we do! 💚

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.