Last updated Aug 27, 2026

Thank you so much for your support! All sales are final—no cancellations or refunds once a purchase is made. Once packages are handed over to the mail carrier, they are outside of our control. While we carefully package every order, we appreciate your understanding with any shipping delays or transit issues. If an item arrives damaged, we’re happy to review it. Please provide a clear unboxing video showing the package and item condition so we can best assist you. We are committed to a positive and respectful shopping environment. Harassment or inappropriate behavior will not be tolerated. **Givys will be sent out every 2 weeks unless you've made a purchase. Which in that case will be sent with order** ✨️Thank you all for making this dream become a reality and becoming a Bit Bestie✨️

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.