SMalo

Shop guidelines


Last updated Aug 4, 2026

📦Orders ship Monday–Wednesday via UPS. Your box will stay open till Sunday night. 📸Items are inspected & photographed prior to shipping & live arrival is guaranteed. ❓Any issues must be reported within 2 hours of delivery with clear photos and/or video unboxing. 💓Please reach out with any issues or concerns and I will do my best to assist! Please note that I do use Beneficials, so there is a chance you may get a good hitchhiker. 🌡️Please monitor your local weather conditions and be sure to add heat, insulation, and upgraded shipping as needed.


While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.