Last updated Jul 18, 2026

Shipping Mon,Tuesdays, Wednesday, (Sunday is last day to combine with evening purge- majority of packages ship Tuesday) Standard shipping UPS 3 day. FedEx overnight and 2nd day upgrade always in store. No refunds or cancellations. not responsible for cold & heat damage/ delays. Express shipping and winter protection in our store. **Live arrival guaranteed with FedEx overnight($18.50) only! ** ANY ISSUES- CONTACT US DIRECTLY. WE WILL CONTACT FEDEX. DO NOT START CLAIM (your live arrival will be void if you start the claim). WE MUST START IT! **ALL HOLD ORDERS MUST BE PURCHASED BY SATURDAY! any holds ordered Sunday and Monday will be canceled! ** Important Update to Our Plant Hold Policy As we enter our busy growing/hurricane season, we want to ensure all our plants stay healthy and in their best condition for you. Due to the rapid growth during this time of year, we can no longer hold purchased plants for extended periods. Effective immediately, we will only be able to hold plants for up to 1 week after purchase. Previously, we offered an unlimited hold period, but plants grow too quickly now to safely maintain their health and quality for that long. *Coupons!* Any givies that we host during our lives and you get a $ off, that will be applied when I create your shipping label and I’ll refund you the amount of that giveaway. giveaway coupons are only good for one week or date noted! only one coupon per order. note minimum purchase needed to claim coupons. We appreciate your understanding and cooperation as we work to provide you with the healthiest plants possible. Hawaii and Alaska: ships usps. If it is a large box, we will contact you for a separate invoice for the extra shipping cost. will combine with website orders. please email us to let us know there is multiple orders for combining! Talktome@jaxsjungle.com ✨ we are a family run business since 2020. We homeschool our 3 kids and you will often see them running around throughout the day. Follow along on insta for all the updates!

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.