Last updated Dec 23, 2025

Shipping Policy: Orders are typically processed within 48 hours, and are shipped through the United States Postal Service. Orders are usually shipped out on Mondays and Thursdays. Domestic delivery takes 5-7 business days, and international delivery takes 10-15 business days. Returns & Exchanges: I do not take returns or offer refunds. However, exchanges are available for damaged/defective items. Contact me within 7 days of delivery with photos of the item, and I will send a replacement as soon as possible. Custom/sale items are not eligible for exchange. If you have any further questions, feel free to reach out! I'll do my best to help!

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.