Last updated Oct 4, 2026

🌿 SHOP GUIDELINES 🌿 Thank you for supporting my small plant shop! 💚 Please read before purchasing. By purchasing, you agree to these guidelines. 🌱 PLANT CONDITION Plants are living things and are sold as pictured unless otherwise stated. Minor cosmetic imperfections, older leaves, blemishes, or shipping stress may occur. I inspect every plant before shipping and do my best to send healthy, pest-free plants. 🪴 VARIEGATED PLANTS Variegation is natural and unpredictable. Photos show the plant’s current variegation at the time of sale. I cannot guarantee future variegation, color, pattern, or amount of variegation on new growth. Reversion, lower variegation, or changes in pattern are possible and are not grounds for a refund or cancellation. 🌱 CORMS / OFFSHOOTS / CUTTINGS Growth and rooting times vary. Corms may remain dormant, and propagations may take time to establish. I cannot guarantee how quickly a corm, offset, or cutting will root, sprout, or produce new growth after leaving my care. 📦 SHIPPING Orders a shipped within 1-2 weeks. Shipping days are generally Monday–Wednesday, weather permitting. Ground shipping is standard unless an upgrade is purchased. Please make sure your Palmstreet shipping address is correct before purchasing. Weather or carrier delays may require shipping to be postponed. Shipping fees are based on estimated package size, weight, packaging materials, and destination. If the actual shipping cost is significantly less than the amount paid, I may refund the difference at my discretion. Small differences may be retained to help cover packaging materials and handling costs. Upgraded shipping options are available for an additional fee in my shop. Please note: Shipping upgrades are non-refundable once the package has shipped. 🌡️ WEATHER Please check temperatures along your shipping route. Insulation, heat packs, or cold packs may be recommended/required depending on weather. I may delay shipping if conditions are unsafe for the plant. 🎥 LIVE ARRIVAL / UNBOXING For any arrival issue, please take a continuous unboxing video within 4 hours of delivery and contact me through Palmstreet as soon as possible. Clear photos/video may be required for any claim. All claims are subject to Palmstreet’s current policies. 🚫 NO CANCELLATIONS / NO REFUNDS All sales are final. No cancellations, refunds, returns, or exchanges for buyer’s remorse, accidental purchases/bids, incorrect expectations, shipping stress, cosmetic imperfections, or changes after purchase. Exceptions only where required by Palmstreet policy. 💚 PLEASE ASK BEFORE BUYING If you have questions about size, roots, variegation, condition, shipping, or anything else, please ask before purchasing! I’m always happy to provide additional photos or information. 🤍 COMMUNICATION I want every plant to find a happy home! Please be kind, respectful, and reasonable. If an issue comes up, message me through Palmstreet and I’ll do my best to help within these guidelines. 🌿 Thank you for supporting my plant hobby! 💚✨

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

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