potatotree

Shop guidelines


Last updated Sep 28, 2026

Welcome to my Little Jungle 🌿 I appreciate you for stopping by and making me a part of your plant journey. ☺️I am a collector first and a seller second, and I care deeply about the plants I grow and send to their new homes. By placing an order, you agree to the shop policies below. 📦Shipping: Boxes close Saturday at 11 PM. Orders ship Mondays and Tuesdays to help prevent packages from sitting in transit over the weekend. Orders are shipped via UPS Ground or 3-Day by default (whichever is estimated to arrive earlier), with shipping upgrades available in my shop. Tracking information will be provided once your order ships. Buyers are responsible for providing an accurate shipping address. Once a package has been accepted by the carrier, I am not responsible for shipping delays, lost packages, weather-related damage, or mishandling by the carrier. I ship within the contiguous United States only and do not ship to Alaska or Hawaii. I reuse boxes if they are in good condition! ☀️Weather protection: Shipping may be delayed during periods of extreme weather (below 40°F or above 95°F) at either the shipping or delivery location. Insulation can be added on for an additional fee, available in my shop. If necessary, I will contact you to arrange a weather hold. Plants and corms can be held for up to one week. A "Hold My Box" add-on is also available for longer holds. 🪴Plant orders: All plants are shipped carefully packaged and healthy at the time of shipment. Unless otherwise stated, listing photos are representative of the plant you will receive. Please note that some stress during shipment is normal (such as minor cosmetic damage, yellowing leaf, or temporary decline). Growth and recovery will vary depending on your environment. Variegation, coloration, and growth patterns may change over time and are not guaranteed. I am not responsible for how plants develop after arrival. 🪴Corm orders: All corms are shipped carefully packaged and healthy at the time of shipment. Variegation, coloration, and growth patterns are not guaranteed. I am not responsible for how plants develop after arrival. 🐛Pests: I inspect all plants carefully before shipping. However, plants are living organisms, and I cannot guarantee they are completely pest-free. I recommend quarantining all new plants upon arrival. ❌Cancellations: A 30% restocking fee will be applied for any order canceled after it has been placed. Orders cannot be canceled once they have shipped. 📦Local pick up: Orders must be picked up within 7 days of purchase or they will be canceled and subjected to the 30% restocking fee. Pick up location in Fairfax, VA 22030. Please message me for more details. 🗒️Note: All sales are final. Due to the nature of live plants, I do not offer refunds, returns, exchanges, or a live arrival guarantee. However, if there is an issue due to an error on my end (such as receiving the wrong plant), please contact me and I will do my best to make it right. Thank you for your support. Happy planting! 💚


While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.