Last updated Aug 14, 2026

⚠️ **TERMS & CONDITIONS** ⚠️ 🎉🚛 Ship days are Mon - Wed. Shipping is USPS Priority, FedEx Ground or UPS Ground depending on your location. Shipping upgrades in shop. 🥶❄️ Check your temps. Heat pack/Insulation in shop ❄️🥶Buyers are also responsible for checking their weather and ensuring the package is not left outside for extended periods, especially during extreme temperatures. ⚠️ **Shipping Notice:** Please be aware that these live plants will be shipped in a box, and cosmetic damage may occur during delivery. We are not liable for damages, delays, temperature-related stress, lost mail, or any other shipping issues. However, relationships matter to us, and we will assist you if you encounter any issues. A mandatory unboxing video is required for claims or damages within 2 hours of receiving the package. The video must be clear, showing the plant still inside the box, to determine whether the damage occurred due to packaging or shipping handling. ⚠️ **Final Sale:** ALL SALES ARE FINAL. No returns or refunds. Understand the risks of plant mail, as some plants may not travel well. Feel free to reach out with any questions or concerns. 🔥 Insta: carlosalocasias_leafandreef

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.