Last updated Sep 8, 2026

🌱All orders will be shipped the following Monday-Wed from date order placed unless stated otherwise. 📦Default shipping method is UPS 2nd day air. If you’d like to upgrade to overnight please upgrade shipping in the shop / send me a message. 👕Orders containing only merch or non-living plant items will ship UPS ground and any shipping overages will be refunded. 🔥Heat packs and insulation are available in the shop (strongly recommended if temperatures are under 45 between Michigan and final destination). 🪲We use beneficial bugs! If your plant arrives with a hitchhiker, don’t be alarmed - they are friendly! If you have any concerns or questions please don’t hesitate to reach out. **NO CANCELLATIONS! BID RESPONSIBLY** We take all necessary measures to pack your plants in the best manner possible to ensure they make it to you safely, but ultimately things do happen. We are not responsible for damage during shipping but will do what we can to make it right, within reason. If packages were held up during shipping, please record unboxing video for help in any requested refunds should plants arrive in less than ideal condition. We can not be held responsible for variegated plants that revert or corms from variegated plants that do not express the same variegation once sprouted.

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.