Last updated May 17, 2026

I am an experienced shipper with 5 star reviews throughout, find my DOLO here: https://doloreview.com/WwaDOOJprEbBmV5HHP4sQoTOwUx2 Standard shipping is UPS 3-day, upgraded shipping is available in the shop. If you’d prefer a different type of shipping please reach out via DM. Upgraded shipping highly suggested for high dollar imports. Shipping is often the following Monday from the sale, but can also be Tuesday, depending on bandwidth and Holidays. If shipping is delayed, I will reach out via DM. I reserve the right to hold plants due to unforeseen circumstances. No returns or exchanges. The plant leaves my care in optimal condition, I am not responsible for shipping damage or delays. Please be aware of your weather. Insulation is highly suggested for extreme cold/heat (below 40 and above 90), but please add a heat pack for temperatures below freezing. If temperatures are above 90 or below 20 I may hold your plant to ship the following week. No one wants DOA. I reserve the right to hold plants for reasons such as weather, holidays, etc. and will always communicate during the live or via DM if that would occur. Please provide unboxing videos within 2 hours of receiving the plant if there is any type of issues. I am happy to work with you if the issue is not weather or shipping damage/delays. Allow for several days for plants to acclimate before repotting. If you choose to repot immediately, you are taking responsibility for damage, should it occur. Plants are living beings that need time to acclimate to new environments before additional stress is given. Variegation is not guaranteed, unless guarantee is offered and purchased. Plants will not be replaced if reverted. By purchasing corms or cuttings, you are taking responsibility and understand that they require experience to root, can (and sometimes do) rot, and agree that I am not to be held accountable. If purchasing imports, you understand and agree that the plant has already sustained long shipping times (before acclimation with me), and with additional shipping they may lose some/all leaves and/or roots. You agree that you understand how, and are willing to, rehab said imported plant. Most importantly, keep it light hearted and fun!

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

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