DBVault307Tropics

Shop guidelines


Last updated Sep 9, 2026

Welcome to D&B: A Labor of LovešŸƒšŸ–¤ D&B is a tribute to my mom. While she could make any room brighter, she’d be the first to laugh at the fact that she couldn't keep a plant alive to save her life—even if it came with an instruction manual. She loved my plants more than anything, and this shop is my way of keeping her love and passion growing. "D&B" stands for her and me; it’s a living tribute to the person who cheered the loudest for every leaf I sprouted. I started this shop to share the beauty I grow here in the heart of Wyoming, where the wind blows hard and the plants have to be tough just to survive. šŸ«¶šŸ»šŸ“Œ SHOP GUIDELINES šŸ“ŒšŸ«¶šŸ» My Shipping & Weathering Philosophy Growing in Wyoming means I’ve learned to respect the elements—the wind here is tough and the plants have to be even tougher just to survive. Because of that, I approach shipping with a mix of care and common sense: šŸƒLive Arrival Guarantee: I pour my heart into these plants, so I want them to arrive happy. If your order arrives in less-than-perfect condition, reach out immediately and I will make it right. While I guarantee the health of the plant upon arrival, this guarantee does not extend to transit delays caused by the carrier. šŸƒ Post-Arrival Responsibility: Please understand that I cannot guarantee anything that happens after the buyer takes the plant out of the box, such as repotting, tissue culture (TC) acclimation, or environmental changes in your home. Once they are in your care, they are in your hands! šŸƒ The "Choose Your Own Adventure" Protection: I don’t believe in one-size-fits-all shipping. Since the weather is wild and unpredictable, I leave the climate control choices to you. šŸƒEssential Add-Ons: To give your plants the best chance of surviving their journey to your home, please remember to browse my add-ons. You can select shipping upgrades, heat packs, cold packs, or professional-grade insulation directly in my shop. ā­ļøLogistics & Terms Processing Time: To ensure the freshest possible transit, shipping is performed every Monday and Tuesday. ā­ļø Shipping Rates: A flat rate of $19.99 applies to the first item, plus $4.00 for every additional item included in the same order. Boxes remain open until Sunday. Shipping resets the following Mondays. ā­ļøTracking: All packages include tracking information, which will be emailed to you upon shipment. ā­ļøCarrier Delays & Lost Packages: While I strive to ensure your plants arrive promptly, please understand that once a package is handed over to the carrier, I am not responsible for transit delays or lost shipments. However, I want you to have a great experience! If a delay occurs, please reach out to me immediately so we can stay informed and I can do my best to assist you in working with the carrier to track it down. šŸ“ŒA Quick DisclaimeršŸ“Œ As outlined above, I strive for full transparency. Please note that while these are MY shop-specific guidelines, I operate under Palmstreet's platform policies. In the rare event of a conflict, Palmstreet’s official Terms and Conditions will always take priority to ensure a fair experience for everyone.šŸ–¤šŸƒ


While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.