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Shop guidelines


Last updated Sep 28, 2026

-Shipping combines for the week ending Sundays at 12:00 PM EST -Standard Shipping is UPS ground or USPS. -Upgraded 2-day shipping via FedEx available for purchase in shop - All plants are packaged with care to protect against damage during shipping though some stress is normal. - Cancellations will be charged a 20% restocking fee. No refunds on shipping once a label has been created. - Pleaae don’t hesitate to message with any questions


While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.