Last updated Dec 2, 2025

SHIPPING IS CLOSED IF TEMPS ARE UNDER 50 or over 85 in your location and the hub location any animals not shipped out in 60 days after purchase excluding weather, or natural disaster will be cancelled at buyers expense any orders cancelled after 2 weeks aside from weather or natural disaster will only be eligible for 50% refund NO REDUNDS FOR WEATHER HOLDS ALL SALES FINAL any cancellation before two weeks will have a 25% restock fee

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.