Last updated Aug 21, 2026

Welcome to the Fire Squad! 🔥🚒 We carry a wide variety of plants including Alocasias, Anthuriums, Monsteras, Philodendrons, Scindapsus and more. All purchases are FINAL SALE. Cancellations and returns are NOT accepted. However, we do understand that life happens, so we now include A MANDATORY 25% RESTOCKING FEE ON ALL CANCELLED ITEMS. Please review all shop policies before bidding or purchasing. Buyer Responsibility & Weather Awareness Monitoring your local weather conditions and select appropriate shipping options. Weather-related stress, delays, or damage are inherent risks when shipping live plants and are not the seller's responsibility. 📦 Shipping Policy •Orders primarily ship on Mondays & Tuesdays; occasionally on Wednesdays. •UPS Ground is primary but USPS may be used if it aligns with shipping cost paid. •Shipping costs vary depending on plant size, weight, season, and location. •Buyers are strongly encouraged to upgrade to 2-Day Air or Overnight Shipping to minimize transit time and avoid weekend delays. •Winter and summer shipping may require special handling or insulation. •Please inspect your order as soon as it arrives. If there is an issue, contact me within 24 hours of delivery with an unboxing video and/or clear photos of the plant and packaging. I will gladly work with you to find a fair solution. * Please note that we are not responsible for courier damage, delays, or handling once the package is in transit. 🎁Giveaways Giveaway items are charged full shipping if you do not have an active order. ☝️Buyer Acknowledgment By purchasing, you agree to all Shop Guidelines and acknowledge buyer responsibility for weather awareness, shipping selection, and acceptance of all associated risks.

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.