Lost_in_Nature

Shop guidelines


Last updated Jan 30, 2026

ALL SALES ARE FINAL!!! All sales are final, so please place orders responsibly. No returns accepted 📦Shipping📦: -Orders will be shipped Mon-Wed weather permitting -Orders placed after Wednesday will be shipped the following week -If you are local, a meetup can be arranged per request -In case of cold weather make sure to add a heat pack/insulation or message me to hold your order -WE ARE NOT LIABLE FOR ANY DAMAGE THAT HAPPENS DURING SHIPPING -Incase of DOA please send a clear video of unboxing the plant -Shipping upgrades are available in the store -Orders can be combined per request ✉️Refunds✉️: -We do NOT offer refunds but if something happens to a plant during shipping refunds will be considered -If a refund is requested, it will be for the cost of the plant excluding the shipping cost -Again please place orders responsibly as all orders are final 🌿About Our Plants🌿: -Most if not all plants are produced here at our greenhouse, it will be stated in the description of the plant if not -Plant may experience stress during shipping so yellowing/ loss of leaves can be common -All plants are treated and or checked for pests, but in the rare event any are found, treat your plant and send us a message so we can solve the problem, we recommend quarantining any new plants regardless ❓Additional Information❓: -If you have any questions about anything feel free to send us a message, thank you for shopping with us!


While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.