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Shop guidelines
Last updated Aug 25, 2026
Ship days are Monday and Tuesday. please bid responsibly. Thete are no cancellations or refunds. 🚛Shipping Notice: The temperatures are rising! We are not responsible for delays, damages, plants getting too hot, etc. Refunds only available with UPS 2 day shipping upgrade and a live un boxing video. Unless you purchase cold weather shipping items; insulation, heat pack and UPS 2 day upgrade, we are not responsible for cold damaged plants.
While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.
If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.
For more details or assistance, please reach out to Palmstreet’s Customer Support team.