Last updated Aug 7, 2026

-All orders will be shipped out Monday, Tuesday, or Wednesday to ensure maximum safety in transit. - Insulation and heat packs included when temps are below 50 degrees -Default shipping is UPS 2-day or UPS 3 day select. -All sales are final. Once shipped, we are no longer liable for damaged leaves or lost/delayed packages. If there are any issues, reach out to us within 12 hours of delivery with an unboxing video so we can make it right and make everybody happy!

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.