Last updated Dec 22, 2025

All sales are final. Exchanges are only accepted on non custom pieces after items have been shipped back. Seller is not responsible for loss or damage during shipping. At this time individuals may hold up to 5 cabochons for custom pieces. With these changes, cabs will be held up to 1 month before they are put back into inventory.

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.