Last updated Oct 1, 2026

🚫 NO SHIPPING TO CALIFORNIA 🚫 Boxes close on Saturday and will be shipped Monday - Wednesday. Holds can be purchased in the shop. If you dont have a label made, your box is still open. 🚫 NO CANCELATIONS OR EXCHANGES 🚫 All sales are FINAL. If on the rare chance I allow a cancelation, a 20% restocking fee will be charged. BID RESPONSIBLY. 📦 SHIPPING 📦 I ship with USPS Priority- 2 to 3 business days. Upgrades can be found in the shop. I strongly recommend upgraded shipping, especially during the hot and cold months. I will refund any shipping overages. ❄️ WEATHER ☀️ Make sure you check your weather and purchase any necessary items to PROTECT YOUR PLANT. Ice/heat packs can be found in the shop. 🪴 LIVE ARRIVAL GUARANTEE 🌿 I guarantee plants to arrive alive and healthy with NEXT DAY shipping only. Any claims must be submitted within 6 hours of delivery WITH an unboxing video. If I deem the plant unsalvageable, either a replacement plant of equal value (if available), or a full refund of the plant will be given. I am not responsible for any lost, stolen, damaged or delayed packages caused by the shipping carrier.

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.