Last updated Jun 12, 2026

Shipping with in 7-10days after purchase Credit/refund on broken pots during shipping, must provide pictures Cancelations 24 hours AFTER purchase are subjected to 20% restocking fee

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.