The_Monstera_Dad
Shop guidelines
Last updated Aug 15, 2026
Shipping ✈️ we will ship out on Monday or Tuesday using UPS Ground the following week! base shipping is $20 + $2 for extra items. If you want next day air it will be $55! Locak Pickup and Delivery🚕 local pick up will be Tuesday- Friday! If you want me to deliver to you (locally, and no more than 60 miles) it will be $10 additional and I will send you a separate payment request! Refunds and Exchanges ⭐️ ALL SALES ARE FINAL, absolutely no refunds under no circumstances! We’re all adults, BID RESPONSIBLY!!! Plant Arrival🪴 WITHIN 2 HOURS OF UNBOXING I will offer refunds on plants that arrive *DEAD* in the mail ONLY if you record the unboxing and the videos are not altered in any way using AI. Any damaged plants please send me pictures first and we can talk about next steps/refunds/replacements!! Weather☀️ Please know your weather!
While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.
If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.
For more details or assistance, please reach out to Palmstreet’s Customer Support team.