Last updated Sep 3, 2026

🌱 SHOP POLICY 🌱 Purchasing means you agree to my policy. I ship using the best speed available for the price paid. The majority of the time that will be UPS 2-Day Air, rarely 3-Day. I switch to UPS Ground if the delivery estimate is 1 day. Any shipping overages are refunded. Insulation and heat pack are included if temps require it. Message me if you would like other shipping options. All sales are final - no returns/exchanges. I do guarantee live arrival if contacted the same day as delivery. Unboxing videos are best practice if possible. Plants may be stressed from shipping. I pack everything as carefully as I can, but imperfections are normal. Future plant health is not my responsibility but please message me if you need any care tips! 💚

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.