Last updated Aug 25, 2026

••• Thank you so much for trusting in me ••• Unfortunately, I am unable to offer Cancellations or Refunds on Mystery games, as removing a spot after purchase changes the outcome and odds of participants. By purchasing, buyers Acknowledge and Agree to the game format and its associated rules. Thank You for your Understanding. * Once a package leaves my hands, I am no longer responsible for lost, damaged, delayed or missing packages/items in transit. Any shipping related claims MUST be handled directly through USPS/UPS, as responsibility transfers to the carrier once your package is accepted. & Any items that are damaged, I do REQUIRE an UNBOXING video and proof of damage! & Shipping is FREE for BUYER GIVEAWAYS ONLY! Winners of Non-Buyer Giveaways will be responsible to pay shipping!

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.