HoyaMa

Shop guidelines


Last updated Aug 24, 2026

🪓 PLANT CARE: All of my plants are from my collection and are grown in a tree fern fiber mix unless stated otherwise. šŸž PEST CONTROL: I use beneficial mites & chrysopa to mitigate unwanted pests. šŸ“¦ SHIPPING: All orders are shipped via UPS ground unless buyer purchases and pays for shipping upgrades. ā¤ļø Items are packed with care. I cannot be responsible for damaged items due to shipping travel/stress. āŒCANCELLATIONS: I get it, life happens. I respect if your situation changes and you need to cancel an order. In return, I appreciate you respecting my business by understanding that each cancelled order will incur a 25% fee. This means only 75% of what you originally paid will be returned to you. This fee pays for my time and lost sale. šŸ“§ MESSAGE ME with questions before you purchase šŸ‘šŸ¼ FOLLOW ME ON INSTAGRAM @Verdant.Chronicles RETURNS: Items cannot be retuned or exchanged.


While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.