HoyaMa
Shop guidelines
Last updated Aug 24, 2026
šŖ“ PLANT CARE: All of my plants are from my collection and are grown in a tree fern fiber mix unless stated otherwise. š PEST CONTROL: I use beneficial mites & chrysopa to mitigate unwanted pests. š¦ SHIPPING: All orders are shipped via UPS ground unless buyer purchases and pays for shipping upgrades. ā¤ļø Items are packed with care. I cannot be responsible for damaged items due to shipping travel/stress. āCANCELLATIONS: I get it, life happens. I respect if your situation changes and you need to cancel an order. In return, I appreciate you respecting my business by understanding that each cancelled order will incur a 25% fee. This means only 75% of what you originally paid will be returned to you. This fee pays for my time and lost sale. š§ MESSAGE ME with questions before you purchase šš¼ FOLLOW ME ON INSTAGRAM @Verdant.Chronicles RETURNS: Items cannot be retuned or exchanged.
While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreetās platform policies and Terms and Conditions.
If there is a conflict between a sellerās shop policies and Palmstreetās platform policies, our platformās policies take precedence. This ensures a consistent and equitable experience for all users.
For more details or assistance, please reach out to Palmstreetās Customer Support team.