BetalsPetals

Shop guidelines


Last updated Sep 16, 2026

Welcome to Betals Petals! We want to provide you with the best possible experience with your plant journey so please BID RESPONSIBLY -At this time we do not ship to Puerto Rico, Alaska and Hawaii, we apologize, but you are most welcome to join in. - NO CANCELLATIONS! - ALL SALES ARE FINAL, no refunds, returns or exchanges, but we want you to be satisfied with your purchase, therefore an unboxing video (no pictures) is REQUIRED within 3 hrs after delivery. - there are some plants that have high varigation, therefore you can possibly expect some browing due to transit etc. this is expected and we'll as a leaf (prop) may fall. - These 🪴babies are leaving home and I have taken alot of time and loving care with each one,so you can guarantee that we are packing each box with ❤️!! So once your box has left our hands, we are not responsible for damaged boxes, carrier delays or the weather. - We do recycle, so we do reuse CLEAN boxes, fill etc. - if you feel that extra protection is needed, please message and we will work it out!


While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.