Last updated Sep 18, 2026

🌿 The Bare Node Shop Guidelines Welcome to The Bare Node! We appreciate your support and are committed to providing healthy, high-quality plants. Plant Condition * Every plant is photographed and/or shown live before purchase. * Minor cosmetic blemishes, mature leaf damage, or shipping stress are normal and do not affect the health of the plant. * Variegation and leaf shape may change as plants mature. Shipping * Orders ship Monday–Wednesday unless otherwise announced. * Plants are packaged with great care to minimize damage during transit. * We recommend upgrading shipping for expensive, rare, or weather-sensitive plants. Weather * Please consider your local temperatures before purchasing. * Heat packs, cold packs, and insulation are available when needed. If weather protection is declined, The Bare Node cannot guarantee plants against weather-related damage. Live Arrival * If your plant arrives with significant damage or DOA (Dead on Arrival), contact us within 2 hours of delivery. * Please include: * Clear photos of the shipping box. * Photos of the shipping label. * Photos of the entire plant before unpacking and after unpacking. * We will work with you to find a fair solution. Returns & Cancellations * Due to the nature of live plants, we do not accept returns. * Orders cannot be canceled after shipping labels have been created. * If an issue arises, please message us before leaving a review so we can make it right. Tissue Culture & Starter Plants * Tissue culture plants and fresh acclimation plants require experience. * Buyers assume responsibility for proper acclimation and care after delivery. Local Regulations * Buyers are responsible for knowing their local plant import and agricultural regulations. Thank You Thank you for supporting our small family nursery! We strive to provide beautiful Monstera and tropical plants while treating every customer like family. Happy growing! 🌿💚

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.