Last updated Jun 24, 2026

Orders will be shipped Monday-Wednesday the following week. I reserve the right to hold shipping if weather is unsafe for plant travel. Standard shipping is UPS 2 Day. Next day shipping is available in the shop and is highly recommended! Heat packs and insulation is included if needed. I will check all weather beforehand! No Refunds, Returns or Exchanges! No Cancellations! I am not responsible for any damages, delays or lost packages caused by the shipping company. I pack my plants with the utmost care and love, but once it's out of my hands I cannot be held responsible. If there is an issue with your plants upon arrival please reach out to me immediately with photos and videos (within 4 hours) and we can work it out. I am reasonable to an extent.

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.