Last updated Sep 11, 2026

💚🥄Shop Policies 💚🥄 -5-star service is important to me. Please contact me with any issue prior to leaving a review so I have a chance to remedy the situation. -No returns or cancellations. NO EXCEPTIONS! -Some leaf loss, yellowing, or drooping is to be expected due to the stress of shipping or being in a new environment. I'm not responsible for any damage incurred during shipping. -Unbox your plant within 1 hr of arrival & record a video of the unboxing in the event of damage that needs to be evaluated. -I use beneficial bugs. -2 Week Plant Probation: Quarantine your new plant for approximately 2 weeks. Inspect for pests then gradually expose it to the new conditions in your home. DO NOT REPOT during this time or introduce other dramatic changes. -Corms: Mark Campbell, Shattered Glass, Regal Shield Albo -Chonk: Hoya Globulosa, Philodendron Shady Lady -Cuttings: Scindapsus Silver Lady/Pictus Exotica/Mt. Salak, Philodendron FL Beauty x Paraiso Verde/Shady Lady

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.