Last updated Sep 7, 2026

All buyers purchasing during my Thailand lives must understand and agree to the following: All sales are final. Purchases are made through Kyle's Plants, NOT the Thai sellers. Plants will be shipped to my nursery in the US, then we will ship your order to you. Imported plants must arrive to the US bare root. So ship in pot is not possible. Kyle's Plants takes full responsibility for procuring the plants and delivering them to you. Buyers can rest assured that any payment for plants Kyle's Plants cannot deliver to you (lost, damaged, etc.) will be fully refunded. Buyers accept that plants may look different when they arrive. Namely leaf loss and color differences due to shipping. Leaves will regrow and color returns under your good care. For some plants, especially but not limited to Coryphantha, small pups will likely fall off in shipping. No discounts or refunds in these cases. Kyle's Plants is not responsible for you misjudging the size of the plant. Kyle tries to display the size of the plant accurately, but it may seem larger than it really is just due to how closeup video works. If you are unsure of the size of a plant please ask during the live. If you don't get a clear answer then don't buy if it is a concern. Also note that bulk item or "grower's choice" listings are for randomly selected plants. They will be roughly similar, but your actual plant may be larger or smaller than shown. It may also have cosmetic differences inherent to genetic differences between individuals. Patience is a virtue! Buyers understand and accept that it may take up to 4-6 weeks to deliver the plants to you. They will be shipped in bulk to Kyle's Plants Nursery in the US. Kyle's Plants then needs to process the plants and send them out to buyers. Every effort will be made to get them to you by the end of April, hopefully sooner. It depends on when plants arrive in the USA. Orders may be shipped together or separately depending on when they arrive to the US.

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.