Last updated Sep 8, 2026

**I ship USPS priority on Mondays unless it lands on a holiday. If packages are large or heavy they will be shipped UPS 3 day. Message me if you have any questions. ***Shipping upgrades can be purchased from my shop. ****No refunds or cancellations!**** ***If you ever have an issue with a plant upon arrival. send me a DM me with photos/video . I will do my best to make it right. I will replace or refund if the issue is my fault. ***Upgrading shipping to overnight is recommended for shipping sensitive plants or if you are ordering during winter months. Less time in the elements= Happy plants!

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.