Last updated Jul 13, 2026

I ship all orders on Mondays (Tuesday if there is a holiday). I package very carefully and use UPS for all deliveries. Please be aware that plants change from the time they’re photographed. If the plant is not of good quality, you will be refunded or offered a replacement of the same plant if available. As is. No returns.

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.