Last updated Aug 3, 2026

IMPORTANT NOTE: Please remember to purchase heat packs if weather is under 45 degrees, and ice packs if over 90. insulation is recommended under 35. Upgrade to priority or ups for faster or different shipping methods. All items shipped bareroot unless otherwise specified. Care guides included on website. If your shipment has a problem, message us right away with pictures and we will do our best to work with you for refund or replacement or credit foe something else. all shipments are ensured through PalmStreet. We ship Monday, Tuesday, and Wednesday, and combine shipments across multiple lives.

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.