Last updated Aug 19, 2026

🌿 WHITTLE’S JUNGLE SHOP + SHIPPING GUIDELINES Thank you for shopping with me! 🤍 Every plant is inspected, photographed, and packed with care before leaving my hands. Because these are live plants, please read the following before purchasing or bidding. 📦 GROUND SHIPPING Ground shipping is at the buyer’s risk. Live arrival is not guaranteed with Ground shipping. Whittle’s Jungle does not provide seller coverage for damage or decline caused by extended transit time, carrier delays, weather, or temperature exposure when Ground shipping is selected. 2-Day or Overnight shipping is strongly recommended for live plants, particularly during extreme temperatures. 🌡️ WEATHER Please check your local weather before purchasing. Buyers are responsible for selecting an appropriate shipping method based on temperatures at their destination. Heat/cold damage is not covered by my seller guarantee. If weather is extreme, please message me BEFORE shipment to discuss available options. 🚚 CARRIER DELAYS Once your package is accepted by the carrier, transit times and handling are outside of my control. I cannot personally guarantee carrier delivery dates or be responsible under my shop guarantee for delays, lost packages, or carrier mishandling. 🌱 NORMAL SHIPPING STRESS Plants are living things! Minor wilting, yellowing, browning, leaf loss, bent leaves, cosmetic damage, soil displacement, or changes to an emerging/new leaf can happen during transit and are considered normal shipping stress. 📸 PLANT CONDITION Plants are inspected and photographed before shipping. Unless otherwise stated, you will receive the exact plant pictured/shown during the sale. Plants can naturally change between listing and shipment as they continue to grow. 🚨 SIGNIFICANT DAMAGE / DOA If an eligible expedited shipment arrives with significant damage, please contact me through Palmstreet within 2 hours of the carrier-recorded delivery and provide clear photos/video of the plant, box, and ALL original packaging. Please do not repot, cut, alter, treat, or discard the plant or packaging before contacting me. 🏠 DELIVERY RESPONSIBILITY Please verify your shipping address before ordering. Buyers are responsible for promptly retrieving packages after delivery. Damage associated with an incorrect address supplied by the buyer, forwarding, refusal/missed delivery, or packages left outdoors after delivery is not covered by my seller guarantee. 🪴 AFTER DELIVERY Once received, plant care and acclimation are the buyer’s responsibility. Plants may need time to adjust to their new environment. 🌿 LIVE PLANT ACKNOWLEDGMENT Purchasing a live plant inherently carries some shipping risk. By purchasing or bidding, you acknowledge these risks and agree to these shop guidelines. 🤍 I pack these babies like I’m sending them off to college, and my goal is always for your plant to arrive happy and healthy. If you ever have a concern, please message me first so I can help!

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.