StephaniePayen

Shop guidelines


Last updated Aug 27, 2026

Effective June 1, standard shipping = UPS 2 Day. Upgrades available in shop. Midwest states may be shipped UPS Ground if estimated to arrive more quickly Shipping most Mondays, Tuesdays, and Wednesdays. Please be aware of your weather and upgrade shipping accordingly. I can always hold upon request. Not responsible for damage or delays due to carrier. While I do my best to pack as carefully as possible, bent stems, yellowing leaves, or other shipping stress may occur when shipping live plants. All plants are sold “as is” with any cosmetic damages (#imperfectleafclub) and variegation is not guaranteed. I grow exclusively in Pro-Mix HP, standard black nursery containers, and medium humidity (open tents) so plants have an easier time shipping and acclimating. I recommend NOT repotting any new arrivals for ~2 weeks and slowly acclimating to your conditions (humidity, light, temp, etc.). Please keep an eye on your new acquisition(s) and reach out for any tips or help 🐞 Beneficial bugs are generously deployed - expect hitchhikers! Thank you for shopping with me, and happy planting!


While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.