TBCoins
Shop guidelines
Last updated Jul 12, 2026
Shop Guidelines Welcome in! My name is Keri. I’ve been a collector and numismatist for nearly 30 years, with 20 years of experience selling in virtual marketplaces. My goal is simple—offer quality products at fair prices while creating an enjoyable experience for everyone in the stream. You’ll find a variety of show formats on my channel, from auctions and games to mystery sets and educational content. Feel free to ask as many questions as you’d like! If you’re interested in a private evaluation of your personal collection, reach out via direct message and we can schedule a session over Zoom or Teams. 📦 Shipping & Handling • I offer flat-rate shipping and will combine orders whenever possible. • Orders are usually shipped on the next business day, with the exception of giveaways. • Local pickup may be available for buyers who prefer to save on shipping costs. • Seller is not responsible for postal delays, loss, or damage once shipped. All packages are insured up to $100, and claims may be filed directly with USPS. If you require additional insurance, you will be responsible for any added fees. • Giveaway items are mailed once per month around the 15th via USPS First-Class letter mail, which is untracked and uninsured. If you prefer a different shipping method, you will be responsible for any additional costs. If a giveaway does not arrive, let me know and I’ll include a bonus item with your next purchase. Seller Values I value honesty and transparency above all else. My goal is to build trust through positive buying experiences, so please contact me directly with any concerns so we can resolve them fairly. I do my best to respond to all messages within 48 hours. I have a family and career outside of the platform, so I am not online every day. 🔔 Bidding Rules • All bids are binding. Please bid responsibly. • Winning a bid is a commitment to purchase. • Ask all questions before bidding—no changes after the auction closes. • Accidental or “test” bids cannot be removed. Coin & Bullion Condition • Coins and bullion are sold as shown and described. • Grades are seller opinions unless certified by a recognized grading service. • Raw coins may have wear, scratches, toning, cleaning, or other imperfections. • Weight and purity of bullion are stated to the best of my knowledge. • I am human and may occasionally make mistakes. If there is an issue, please contact me directly. 🔄 Returns & Refunds • All sales are final. • No cancellations, returns, or refunds for buyer’s remorse, bidding mistakes, test bids, or market price fluctuations. • Returns will only be considered if an item is materially misrepresented. • Any issues must be reported within 48 hours of delivery with clear photos. 🛑 Auction Conduct • Respectful conduct is required in all live auctions. • Shill bidding, harassment, trolling, or disruption will result in removal and blocking. 🛡️ Seller Rights The seller reserves the right to: • Refuse service to or block anyone who violates shop policies. • Void an auction in the event of technical or listing errors. • End any live show, auction, game, or sale early at any time and for any reason. • Cancel and refund all orders if less than 20% of a surprise set is sold during a show. ⚠️ Show Disclaimer By participating in my shows, auctions, games, or purchases, you acknowledge and agree to these policies. The seller reserves the right to modify show formats, end a show early, cancel listings due to errors, and issue refunds when necessary. If less than 20% of a set or offering sells during a show, all related orders may be canceled and fully refunded at the seller’s discretion. These policies are in place to ensure fairness and sustainability for all participants. ❤️ Thank You Thank you for supporting small sellers and fellow collectors. Your integrity keeps this community strong. Happy bidding and good luck! 🪙✨ ⸻
While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.
If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.
For more details or assistance, please reach out to Palmstreet’s Customer Support team.