Last updated Feb 15, 2026

-All plants will be shipped ground & semi bare root unless stated otherwise or shipping upgrade is purchased. - Ships from my NE Ohio Licensed greenhouse. Please Note, Shipping processing is 1-5 business days after your order was placed. I am not responsible for plants that are damaged or lost during shipping. Please understand, I am willing to help if there are any issues, but NO refunds will be issued due to carrier claims/issues. By purchasing plants from me, you are assuming there is transit risk, and will not hold me liable if there is transit delay, damage, or DOA plants. - Please note, no orders will be held for shipping. Shipping is Every Monday or Tuesday, with the exception of major holidays. Please purchase a heat pack if you are worried about shipping during cold temps. Purchase hold order of you need your order held for 1 week. -CANCELLATIONS: All sales are considered final! Emergency cancellations requested after purchase may incur a 30% restocking fee. This helps cover extra time involved, payment processing fees, and missed sales opportunities during live shows. Please be certain before claiming a plant. Regretting spending the $ is not a form of emergency, claim responsibly! - Please be kind and courteous to everyone inside the chats on a live sale. This is a really nice community of plant/nature lovers and negative comments or rudeness will not be tolerated. 🥰

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.