Sweetly_Rootedd

Shop guidelines


Last updated Oct 4, 2026

Please read all shipping information and terms carefully before purchasing, bidding, or claiming a plant. 📦 SHIPPING INFO: 🇺🇸 U.S. SHIPPING ONLY 🌴 All plants are shipped via UPS from Florida. 💲 Standard Plant Shipping: $25 via UPS 2-Day. 📅 Shipping Days: Monday & Tuesday only. ✈️ Overnight Upgrade: Overnight shipping is available for purchase and is highly recommended for high value plants, especially during extreme hot or cold weather. 📦 Combined Shipping: Orders placed within the same week before Saturday at 5 PM EST will automatically be combined whenever possible. 🌡️ Weather Protection: Insulation is included when necessary. 🧊🔥 Ice/heat packs are available for an additional $2. Please let me know if you need a temperature pack when: • 🌙 Nighttime temperatures are below 40°F • ☀️ Daytime temperatures are above 90°F 🏡 Please bring your package inside as soon as it is delivered. Plants should not be left outdoors after delivery, especially during extreme temperatures. 🚫 I DO NOT SHIP TO: Alaska • California • Hawaii • Puerto Rico ──────── 🌿 TERMS & CONDITIONS ✨ VARIEGATION: Future variegation is not guaranteed unless specifically stated otherwise in the individual plant listing. 🪴 PLANT CARE: Please make sure you understand the care requirements of the plant you are purchasing. Once the plant has been delivered and is in your care, I am not responsible for root rot, plant decline, acclimation issues, or plant death resulting from its new environment or care. 📦 SHIPPING: I take great care when packaging every plant; however, I am not responsible for carrier delays, lost packages, or damage that occurs during transit. 💚 LIVE ARRIVAL GUARANTEE: A live-arrival guarantee is included with UPS 2-Day shipping or faster. This guarantee does not cover cosmetic damage or normal shipping/acclimation stress. 🌱 SHIPPING STRESS: Plants are living things and may experience stress during transit. This can include yellowing, wilting, minor leaf damage, cosmetic imperfections, or even the loss of a leaf. These reactions can be completely normal during shipping and acclimation. 🌿🤍 A NOTE ABOUT VARIEGATED PLANTS Variegated plants are extra special and sometimes a little extra sensitive! During shipping and acclimation, it is normal for older leaves, especially highly variegated sections, to show signs of stress. 🤍 Variegated portions of the leaves contain less or no chlorophyll, making these areas naturally more delicate. They may be the first parts of the plant to react to changes in light, humidity, temperature, or overall environment. Don’t Worry!! With the proper care, stable conditions, and a little patience, your plant can acclimate and reward you with beautiful new growth. ──────── 🚨 ALL SALES ARE FINAL All purchases are non-refundable and non-cancelable. Please claim, bid, and purchase responsibly. 🩷 Please purchase thoughtfully and make sure you know what you are purchasing and how to properly care for your plant before bidding or claiming. ⚠️ All purchases and shipping are made at the buyer’s own risk. By completing your purchase, you acknowledge that you have read, understood, and agreed to these shipping guidelines and terms & conditions. 🌿🩷 Thank you for support 🩷🌿


While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.