Last updated Aug 19, 2026

Please read the following important information before participating in the auction: ** Bid Responsibly: Every participant is encouraged to place bids thoughtfully and responsibly. Mystery Box Auctions Remember, all auction wins represent a spot in the mystery box, not a guaranteed product selection. **Prize Selection: The specific prize awarded will be determined by a randomizer. Winners will receive the product assigned by this process. **No Refunds or Exchanges: All sales are final. No refunds, trades or cancellations will be accepted under any circumstances. **By bidding, you agree to these terms. Please ensure you are comfortable with the auction conditions before placing your bid. If you receive a choice from a mystery box auction and are not in show to make choice, seller will make choice before show is ended. If you receive a choice from a bonus wheel and are not present in show, seller will respin wheel to select another participant. All choices must be concluded before live ends. Thank you for your understanding and good luck!

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.