AshLeafExotics
Shop guidelines
Last updated Jun 21, 2026
🪴Shop Guidelines🪴 💚I am very new to this chapter I’m beginning so please bear with me and help me grow! 💚 ✨Please read before purchasing or bidding✨ 🌿 Live Plants: All plants are live and may have minor cosmetic imperfections (small blemishes, spots, or leaf wear). I do my best to show the plant accurately. 🪴Exact Plant: You will receive the exact plant shown unless otherwise stated. 🤍 Rooting & Condition: Cuttings and starter plants may be lightly rooted or in moss/perlite. Please be comfortable with plant care and propagation before purchasing. 🚐 Shipping: Shipping costs $17 plus $3 per extra item in that same order. I will do my best to get shipments out by Monday, Tuesday being the absolute latest! I am not responsible for delays caused by carriers or weather conditions. I am not responsible for damaged plants after it leaves my hands, I package my plants with care and very carefully. 🌿GIVVIES: I have posted in my shop a standard shipping fee only for those who do not place an order with me. Givvies only are for free with an open box! 📦 If you win a givvy, and do not purchase the givvy shipping in my shop, I will not send out the free plant. 🪴 ☃️Weather Disclaimer: Buyers are responsible for monitoring their local weather. Add heat packs or insulation if needed. 💸 No Returns / No Refunds: All sales are final. No cancellations, returns, or refunds. 📦Damage Policy: If your plant arrives severely damaged, message me within 2 hours of delivery with clear photos for review. 📱Unboxing Video Recommended: Please record an unboxing video to help with any claims. 👫 Buyer Responsibility: By purchasing, you agree you understand basic plant care and the risks of shipping live plants.
While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.
If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.
For more details or assistance, please reach out to Palmstreet’s Customer Support team.