Last updated Jun 16, 2026

Welcome to my shop! Thank you for supporting my small business and sharing my love of plants. Please take a moment to review my shop policies before purchasing. 🪴 Plant Health & Quality 🪴 All plants, corms, and cuttings are inspected prior to shipping. As part of my pest management practices, I use beneficial insects, and occasional beneficial "hitchhikers" may be present upon arrival. Minor cosmetic imperfections, shipping stress, or naturally occurring blemishes are normal and do not affect plant health. 🌱 Variegation Policy 🌱 * Variegation is never guaranteed on corms unless explicitly stated in the listing. * Future variegation, increased variegation, or maintenance of existing variegation cannot be guaranteed on any plant. * Plant growth, coloration, and variegation are influenced by genetics and growing conditions that are outside of my control once the plant arrives. 📦 Shipping Schedule 📦 Boxes are open Monday through Sunday, with most orders shipping on Mondays or Tuesdays to help minimize time in transit and avoid weekend delays. Shipping dates may occasionally be adjusted due to holidays, weather events, or extreme temperatures to protect plant health. Standard shipping is UPS 3-Day. Shipping upgrades, including overnight service, are highly encouraged during periods of extreme heat or cold to help ensure plants arrive safely. 📽 Live Arrival Guarantee (LAG) 📽 I offer a Live Arrival Guarantee on orders shipped via overnight service when appropriate weather protection is purchased and used. Weather protection may include heat packs, insulation, cold packs, or other protective materials depending on seasonal conditions. To qualify for the Live Arrival Guarantee: 1. An uninterrupted unboxing video must be recorded from the moment the sealed package is opened until all contents are fully inspected. 2. The video must clearly show the shipping label, packaging, and condition of all plants upon arrival. 3. Any claim must be submitted within two (2) hours of the carrier's marked delivery time. 4. The plant must remain in its original condition until the claim is reviewed. Without a complete unboxing video and timely notification, I am unable to process Live Arrival Guarantee claims. 🌤 Weather & Shipping Risks 🌤 Plants are living organisms and may experience minor stress during transit, including yellowing leaves, wilted foliage, cosmetic damage, or temporary setbacks. These conditions are generally not considered dead-on-arrival. I reserve the right to delay shipping if weather conditions are deemed unsafe for plant transport. 🚫 Returns, Refunds & Cancellations 🚫 Due to the nature of live plants, returns are generally not accepted. Refunds or replacements are considered on a case-by-case basis when the requirements of the Live Arrival Guarantee have been met. Please contact me promptly if there is an issue with your order. I am committed to working with buyers to find a fair solution whenever possible. Please note that auction purchases are final and cannot be canceled. Any exceptions granted at my discretion will be subject to a 20% restocking fee. 🌿 Thank You 🌿 I truly appreciate your support and trust in my shop. My goal is to provide healthy plants, quality packaging, and excellent customer service. If you have any questions before purchasing, please don't hesitate to ask!

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.