Last updated Sep 4, 2026

✨ Ametrine’s Emporium GUIDELINES ✨ A few quick guidelines to help keep lives, baskets, and shipping running smoothly for everyone: 💎 Claim Responsibly Please only claim items you are committed to purchasing. All claims are final and cancellations are not accepted. 🧺 Basket Payments Baskets must be paid within 48 hours of the live ending. Any unpaid items after 48 hours will be returned to the shop and made available for purchase again. 💳 Payment Plans Payment plans may be available for baskets totaling $300 or more, but arrangements must be discussed and approved before the live begins. Please message me ahead of time if you think you’ll need one. 📦 Bundle Shipping If you shop across multiple lives, I’m happy to bundle your items together whenever possible to help save on shipping. Please communicate with me so I know you’re still building your basket. 🪨 Crystal Imperfections Crystals are natural treasures, which means inclusions, fractures, pockets, chips, texture, and other natural characteristics can occur. Any noticeable imperfections or damage will be shown and/or mentioned during the live so you know exactly what you’re claiming. ✨ Thank you for helping keep things organized, fair, and fun for everyone. Happy treasure hunting! 💜🔮

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.