Last updated Sep 27, 2026

🦋 Hammer & Pin – Shop Guidelines (please read) Thank you for supporting Hammer & Pin! Every framed butterfly, moth and insect is carefully prepared, packed, and shipped with love and attention to details. Here’s a quick guide to how my shop works: 📦 Processing & Shipping • Orders ship Monday–Friday via USPS. • Each piece is fragile, so everything is packaged delicately, securely and handled with care. • You’ll receive a tracking number as soon as your order is on the way. 🔁 Returns • Due to the delicate, natural materials, I cannot accept returns. • BUT your happiness truly matters to me — if anything arrives damaged or you’re unhappy for ANY reason, please reach out and I will make it right before you leave a review please 🙏🏼 . • Your 5 ⭐️ reviews mean a lot to my small shop, and I’m committed to making sure you feel great about your purchase. ✨ Product Info • Each butterfly is unique, so slight natural variations add to the beauty of your piece. • Colors may vary slightly depending on screen settings and camera lighting at time of photos. • If you ever have questions before purchasing or even would like more detailed photos please ask! I’m ALWAYS here to help! 💬 Communication • I usually respond to messages within 24 hours and I’m always happy to assist before, during, or anytime after you make any purchases. Thank You from Hammer & Pin 🦋 Because every butterfly is one-of-a-kind, your piece is truly unique — just like the person who chooses it. I want every customer to feel they’ve had a 5-star experience, and I’m always here to help. If anything isn’t perfect when your piece arrives, please reach out and I’ll do everything I can to make it right. Your happiness truly matters to me. Thank you again for supporting my small business Hammer & Pin. Enjoy your new piece of nature’s art! — Vincent at Hammer & Pin

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.