Last updated Jan 5, 2026

LOCAL PICK UPS!!! If your local and would like to pick up your claims, please update your wallet on the right hand side for pick up instead of shipping. 1. Shipping Plants ship on Monday and Tuesday. *I pack them like precious cargo, but once USPS/UPS has them, it’s out of my leafy hands. *Heat/cold packs available if you want your plant to survive the postal Hunger Games. We're not responsible for damage due to weather. For live arrival guarantee we require overnight shipping and a heat or cold packing to be purchased. Both items can be found in the shop. 2. Condition *These are real, living plants. They have freckles, scars, and the occasional “bad leaf day.” *You’ll see the exact plant you’re getting—no sneaky switcheroos here. The only time this will not apply is if an item is listed a GC (Growers Choice). Rest assured we will only send you our finest ladies in the bunch. Yes, all plants are ladies. 3. Refunds/Returns *No returns, exchanges or refunds. (Plants don’t like moving twice in one week anyway.) *If something arrives in rough shape due to packing issues, send me an unboxing video within 2 hours of arrival and we can work something out. 4. Community Vibes *Be kind. No plant-shaming. *Clap for your fellow plant addicts when they score something you wanted—your turn will come. *Swearing is not a guarantee but it might happen. Ok, let's be real, it's definitely gonna happen. 5. We practice weekly pest preventative treatments as well as beneficial bugs as a pest preventative so you may catch some hitchhikers. Ya welcome. Shipping is fast, plants are real, refunds are rare, vibes are good.

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

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