Last updated May 11, 2026

Shop guidelines: •By making a purchase, you agree/accept my shop guidelines. •Check your weather before placing an order. I'm more than happy to hold under extreme conditions until temperatures are warmer/cooler. insulation, heat pack and upgraded shipping available in shop for purchase. •I ship Monday-Wednesday via USPS & UPS by default but I can ship any carrier of choice. Once plant ship, I'm not responsible for shipping delays and damages caused during shipping including weather damage, damage by carrier, and lost/stolen packages. Buyer assumes all risk associated with live shipments of plants (as mentioned above). I ship all plants and accessories with extra care and love. •I do not ship dead plants or damaged plants. If you received damaged plants or dead plants, please know it happened during shipping which I'm not responsible for. •Do not message about refunds or exchanges or returns about damaged plants. I am more than happy to give care tips that may help revive your plant from shipping stress. Leaving negative reviews because your plant experienced shipping stress/damage will be reported to Palmstreet and you will be blocked. • If there are any issues or concerns upon arrival of your plants which is my fault, please don't hesitate to message me. I'll do my absolute best to resolve it. Auctions are final sale. No cancellations/refunds no exceptions! •Please read descriptions of items thoroughly before purchase. Thank you for shopping with me!!

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.