Hoyaislife
Shop guidelines
Last updated Sep 19, 2026
🪴All plants are prophylactically treated routinely to avoid pests as they are grown outdoors, hence you might notice cosmetic blemishes on leaves at times and it will be disclosed on posting. I am using Talak , Abamectin and sulfur for treatment, in rotation. 🥶Please be aware of your weather and purchase insulation or insulation & heat pack combo ( recommended if your day temperature is <40F) before the end of the purge so you don’t get charge of extra shipping cost if purchased at the shop… 💚Quarantine plants when you receive them for at least 1-2 months and treat them prophylactically before introducing them to your collection. Wait until new growth is seen.. sometimes new growth doesn’t guarantee no pest so be diligent to do your prophylactic treatment. 🚚📦Shipping ( USPS Priority as default ); from Florida: Local PU available ; Friday , Monday & Saturday 🐊 🌱💚🌱Shipping Stress Please understand that shipping live plants can result in: * Yellowing leaves * Leaf drop * Wrinkling or dehydration * Minor cosmetic damage Most plants recover with proper acclimation and care. We recommend allowing your plant several days to adjust before evaluating its condition. * Rooted cuttings and starter plants are sold as-is and may have varying root systems. * New growth, active growth points, and root development cannot be guaranteed after shipment. 📝Note: YOU ARE BUYING LIVE PLANTS Please report any issues with video and pictures (with time stamps) to me ASAP(within 3 hours). Not responsible for shipping damage, delays, lost or weather damage. Some orders might received later than expected. For lost packages I can help with opening a case on USPS. Plants need to be returned with buyers expense for the shipping and will determine refund (if necessary) upon receiving the plant. This is by case to case basis ONLY. 💚If you have any questions, please message me and I’ll try my best to give you the best answer/ advice I can. Thank you for visiting my shop! 🪴Happy Growing & Hoyaing !🪴
While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.
If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.
For more details or assistance, please reach out to Palmstreet’s Customer Support team.